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Policies and Procedures
Policies and Procedures for Daycare and Boarding
- The lobby will be closed for naptime from 12 Noon-2 PM every day.
- There will be NO pick-up and drop off during those hours.
- Boarding Hours:
- Check-In:
- Monday thru Friday - 7:00 am to 12:00 pm and 2:00 pm to 7:00 pm
- Saturday - 8:00 am to 12:00 pm and 2:00 pm to 4:00 pm
- Sunday - 2:00 pm to 4:00 pm
- Check-Out:
- Monday thru Friday - 7:00 am to 12:00 pm and 2:00 pm to 7:00 pm
- A $10 late fee per dog will be charged for pick-ups after 7:00 PM
- Dogs not picked up by 7:30 PM will be boarded for the night and charged accordingly.
- Saturday - 8:00 am to 12:00 pm and 2:00 pm to 5:00 pm
- A $10 late fee per dog will be charged for pick-ups after 5:00 PM
- Dogs not picked up by 5:30 PM will be boarded for the night and charged accordingly.
- Sunday - between 2:00 pm to 5:00 pm
- A $10 late fee per dog will be charged for pick-ups after 5:00 PM
- Dogs not picked up by 5:30 PM will be boarded for the night and charged accordingly.
- Check-out after 12 Noon will incur a $16 daycare charge.
DAYCARE HOURS
- Daycare Hours: 7am to 7 pm
- Check-In
- Monday thru Friday - 7:00 am to 10:30 am or after 2 pm for afternoon session
- Saturday 8:00 am - 10:30 am
- Check-Out
- Monday thru Friday
- Mornings until 12 Noon
- Afternoons 2 pm - 7pm
- A $10 late fee per dog will be charged for pick-ups after 7:00 PM
- Dogs not picked up by 7:30 PM will be boarded for the night and charged accordingly.
- Saturday
- Mornings until 12 Noon
- Afternoon 2 pm - 5 pm
- A $10 late fee per dog will be charged for pick-ups after 5:00 PM
- Dogs not picked up by 5:30 PM will be boarded for the night and charged accordingly.
Your dog has had a long day and is pooped...
Please be prompt in picking up!
- All dogs must be walked on our grass area before entering our lobby.
- All dogs must be restrained (on leash) before entering and departing our lobby.
- You must have a leash when you pick-up your pet.
- We enforce the local leash law.
- To insure the safety of all dogs in group play please have nails trimmed to proper length.
- Long, sharp nails are a hazard to other dogs and dew claws can get caught during play and cause injury to your dog as well.
- Nail trims can be done prior to arrival or for your convenience we offer the service for $10.
- Current Vaccination Records (Required Prior to Check-in)
- Dog:
- Rabies
- Bordetella- Intranasal 6months or injection annually
- DHLPP- (Distemper/Parvo Combination)
- Fecal exam required every 6 months
- Titers are accepted
- Cat:
- FVRCP (Distemper)
- FeLV (Leukemia)
- Rabies
- Flea and Tick Prevention:
- All pets must be on a monthly topical flea and tick treatment.
- Please apply flea/tick protection at least 24 hours before arriving.
- If your pet is not on a preventative at the time of boarding or daycare we will provide "Frontline Plus" for a fee of $20.00.
- Age Requirement:
- Minimum 5 months with up to date booster vaccinations
- Must be neutered or spayed by 7 months
- Screening:
- All students must pass our temperament screening and physical exam prior to their first day.
- Please contact us for an appointment and allow at least 30 minutes for the screening.
- Feeding Requirements:
- Please bring your pet's own food, properly labeled with your pet's name.
- Each meal serving should be packaged in Ziploc baggies and labeled.
- No bags of food or large containers allowed.
- Dogstown University will gladly provide food for an additional charge
- We recommend packing extra meals in the event your trip is extended.
- Holiday Reservation, Fees & Deposits:
- Please make a reservation for your pet's stay with us as far in advance as possible.
- A $50 non-refundable deposit is required for holiday reservations.
- There is a 3 Night Minimum Stay for the holidays listed below.
- Additional charge per dog of $16* when boarding on the following holidays (*Applies to Holiday only, not entire stay)
- Holidays are: Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas and New Years.
- Due to insurance purposes, breed restrictions apply
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